Measured · 2026-08-03

Who ChatGPT and Gemini recommend for inventory management software

We put 6 buyer questions about inventory management software to ChatGPT and Gemini. One tool tied at the top, each named in 5 of 6 answers, and none in all six. Here is the full list, the pages the answers were built from, and what it means whether or not your product is on it.

Answers read
6
Products named
17
Top source
reddit.com

Zoho Inventory was named in 5 of the 6 answers we measured, more than any other inventory management tool. We put six buyer questions about inventory management software to ChatGPT and Gemini on 3 August 2026, gave each question one live web search, and wrote down every product the assistants named and every source they cited. Zoho Inventory finished in front at 5 of 6, a share of 83%.

Odoo was the only other name to clear half the field, showing up in 4 of 6 answers (67%). After that the list flattens fast: Descartes Finale, inFlow Inventory, Ordoro and Sortly were each named in 3 of 6 answers (50%), and five more tools, Cin7, Fishbowl, Katana, NetSuite and Square, landed in exactly 2 of 6 (33%). Six further names appeared just once each.

Three brands showed up under two different spellings, and we report them exactly as the assistants wrote them rather than merging them into a bigger number. Zoho Inventory (5 of 6) also appears once as bare "Zoho" (1 of 6). Fishbowl (2 of 6) appears once more as "Fishbowl Inventory" (1 of 6). Katana (2 of 6) appears once as "Katana MRP" (1 of 6). We keep them split because that is what the data shows, and because a buyer reading the answer sees those exact words too.

The shortlist reshuffled with every phrasing

All six questions were asking for the same thing, the best inventory management software, but the names moved as the wording moved. The bare "best inventory management software" question returned the longest and heaviest list, 8 products, including Katana, NetSuite, Fishbowl Inventory, Descartes Finale, inFlow Inventory and ShipMonk. Two of those, Fishbowl Inventory and ShipMonk, appeared in this one question and nowhere else.

The "best free" and "most affordable" questions collapsed to the exact same four names: Zoho Inventory, Odoo, Square and Sortly. Both questions returned that identical four-tool shortlist, only in a slightly different order. Square is the tell: it was named in those two budget questions and only those two, 2 of 6 overall, and never once in the plain "best" or "recommendations" answers.

The "best for small teams" question introduced three names that surfaced nowhere else: Ply, Katana MRP and QuickBooks Online, each named in that single question. That is the fan-out in one line. A marketing lead who only tracks the bare "best" query would never learn that their product appears, or vanishes, the moment a buyer types "free", "affordable" or "for small teams".

Only one product survived nearly every phrasing. Zoho Inventory was named in 5 of the 6 questions, missing only "what inventory management software should I use", where the same brand still turned up, written as bare "Zoho". No other tool was that phrasing-proof: Odoo covered 4 of 6, and everyone else 3 or fewer.

Where the answers came from

One source fed every answer. reddit.com appeared in all 6 of the 6 answers, 100% reach, and no other domain came close. Community threads carried real weight overall, with Reddit at 6 of 6 and Quora (quora.com) in 2 of 6.

After Reddit, the most-cited domain was a vendor's own. getply.com fed 4 of the 6 answers, tied with youtube.com at 4 of 6, and getply.com is Ply's own site running "best inventory software" roundups. Below that sat a band of editorial roundups cited in 3 of 6 answers each: forbes.com, technologyadvice.com, erpsoftwareblog.com, skywareinventory.com and sortly.com.

The key insight is buried in that list: vendors' own domains fed the answers, and those vendors got named. sortly.com was cited in 3 of 6 answers and Sortly was named in 3 of 6. zoho.com fed 1 answer and Zoho Inventory was the most-named product overall at 5 of 6. cin7.com fed 1 answer and Cin7 was named in 2 of 6. Publishing your own comparison content is not wasted effort in this category, it is literally one of the sources the assistants read back.

What is missing is as loud as what is present: G2 and Capterra did not appear once across all 6 answers. The review directories that inventory vendors pour budget into fed zero of these recommendations. The pages that did the work were Reddit (6 of 6), YouTube (4 of 6), a short set of editorial roundups (Forbes, TechnologyAdvice, PCMag and NerdWallet all cited), and vendors' own domains.

What we would do if we sold inventory software

We would go where the citations already are, in this order. Reddit first, because it fed 6 of 6 answers and no plan that ignores it can hold. Then the roundups that actually got cited, Forbes, TechnologyAdvice, erpsoftwareblog and Skyware at 3 of 6 each, plus YouTube at 4 of 6. Then our own domain, because Sortly, Zoho and Cin7 all prove a vendor page can land inside the answer.

The uncomfortable part: the source list, not market share, decides who gets named. NetSuite is one of the biggest names in the category and it was named in just 2 of 6 answers, and only in the generic "best" and "what should I use" questions. Sortly, far smaller, hit 3 of 6 by owning the budget and small-team sources. If your product is not written about in the pages these assistants read, size does not rescue you.

Where Glotier fits

Glotier does not sell inventory management software, so we are not named in any of these 6 answers, and that is exactly right. It would be a bad sign if a visibility tool showed up when buyers asked for warehouse and stock software. We are showing you someone else's category on purpose.

This page is the whole product, though. Point Glotier at your own category and it runs the same six-question fan-out, records every product named and every source cited, and shows you which threads and roundups are deciding the answer. The check is free, needs no account, and takes about a minute.

The full list, counted

ProductNamed inShare
Zoho Inventory5 of 683%
Odoo4 of 667%
Descartes Finale3 of 650%
inFlow Inventory3 of 650%
Ordoro3 of 650%
Sortly3 of 650%
Cin72 of 633%
Fishbowl2 of 633%
Katana2 of 633%
NetSuite2 of 633%
Square2 of 633%

Six more tools were named once each (17%): Fishbowl Inventory, Katana MRP, Ply, QuickBooks Online, ShipMonk, and the bare "Zoho" spelling noted above.

The questions we asked

One live web search per question, put to serper+or:chatgpt,gemini on 2026-08-03. 6 of 6 came back with an answer we could read. Whether a product was named is decided by looking for it in the answer text, not by asking a model for its opinion.

  1. best inventory management software
  2. best inventory management software for small teams
  3. what inventory management software should I use
  4. best free inventory management software
  5. most affordable inventory management software
  6. inventory management software recommendations

Questions people ask

What is the best inventory management software according to ChatGPT and Gemini?
Across six buyer questions with one live web search each, Zoho Inventory was named most often, in 5 of 6 answers (83%). Odoo was second at 4 of 6 (67%). Descartes Finale, inFlow Inventory, Ordoro and Sortly each appeared in 3 of 6 (50%). There was no single verdict, the leader depended on how the question was phrased.
What is the best free inventory management software?
When we asked specifically for the best free inventory management software, ChatGPT and Gemini named four tools: Zoho Inventory, Odoo, Square and Sortly. The most affordable question returned that exact same four-name list, just reordered. Square only appeared in these two budget questions, 2 of 6 overall, and never in the plain best or recommendations answers.
Which inventory management tool is best for a small team?
The best for small teams question named eight tools: Sortly, Zoho Inventory, inFlow Inventory, Ordoro and Cin7, plus three that appeared in no other question, Ply, Katana MRP and QuickBooks Online. So a name that leads for small teams can be entirely absent from the generic best answer, which is why phrasing matters.
Do ChatGPT and Gemini rely on G2 or Capterra to recommend inventory software?
No. G2 and Capterra appeared in 0 of the 6 answers. The source that fed every answer was Reddit (6 of 6). Next came getply.com and YouTube at 4 of 6 each, then Forbes, TechnologyAdvice, erpsoftwareblog, Skyware and sortly.com at 3 of 6. The classic review directories fed none of these recommendations.
Does market share decide which inventory tool AI recommends?
Not in this measurement. NetSuite, one of the largest names in the category, was named in only 2 of 6 answers, and only for the generic questions. Sortly, much smaller, reached 3 of 6 by being present in the budget and small-team sources. The source list, not company size, decided who got named, and a vendor's own domain counted: sortly.com fed 3 of 6 answers while Sortly was named in 3 of 6.

Do you sell in inventory management software? Find out whether you are in that list.

Paste your domain and watch the same run happen for your own buyer questions: which of the three assistants names you, who gets named instead, and the exact pages those answers were built from. Free, no card, no account for the first check.

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For reference, Zoho Inventory was named in 5 of the 6 answers we read.

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