Measured · 2026-08-03

Who ChatGPT, Gemini and Perplexity recommend for cold email software

We put 6 buyer questions about cold email software to ChatGPT, Gemini and Perplexity. Only Saleshandy was named in all 6 answers. Here is the full list, the pages the answers were built from, and what it means whether or not your product is on it.

Answers read
6
Products named
17
Top source
emailtooltester.com

Saleshandy was the only cold email tool named in all 6 of 6 buyer answers we measured, the single product that survived every way we phrased the question to ChatGPT, Gemini and Perplexity. We asked six versions of the question a real buyer types, from the bare "best cold email software" through "best free" and "most affordable," and pooled every product the three engines named on a live web search. Saleshandy hit 6 of 6. Nothing else did.

Three tools tied just behind at 5 of 6 answers, 83% each: GMass, Lemlist and Woodpecker. Each missed exactly one framing. Woodpecker was named in every version except "best free," and Lemlist in every version except "most affordable." So the top four are near locks, but the wording of the question already decides which of them falls away.

Below that the field thins quickly. Instantly and Smartlead were each named in 4 of 6 answers (67%), and Apollo in 3 of 6 (50%). Then Snov.io, Mails AI and PlusVibe at 2 of 6 each (33%), and six more tools, Reply.io, Apollo.io, Klenty, Mailforge, Mailshake and Frostbite, named in a single answer apiece (17%). Seventeen distinct product names showed up across six questions, and more than a third of them appeared for one phrasing and then disappeared.

One honest wrinkle before the shortlist: the engines spelled two vendors two ways. Instantly appeared as "Instantly" in 4 answers and "Instantly.ai" in 2; Apollo as "Apollo" in 3 and "Apollo.io" in 1. We report them exactly as the models returned them, unmerged, because the words an assistant uses are inherited from its sources, not tidied up afterward.

How the question changed the shortlist

The bare "best cold email software" query returned 8 names, led by Lemlist, Apollo and Saleshandy, and it was the only one of the six questions where Reply.io appeared at all. Ask the plain question and you get the consensus incumbents, nothing more.

Add one word, "free," and the list re-sorts. "Best free cold email software" also returned 8 names but pushed GMass to the front, a Gmail-native tool, and pulled in two names that barely register elsewhere: PlusVibe (2 of 6 overall) and Frostbite, which appeared in this one answer and nowhere else. Woodpecker, named in 5 of the six framings, dropped out of "free" entirely.

Ask "most affordable cold email software" and the shortlist actually shrinks to 6 names, the shortest of the six questions; the other five each returned 8. Lemlist falls out completely here, the single framing this 5-of-6 tool missed. Mailshake shows up for its only time, and Snov.io and Instantly.ai climb into a list they are absent from when you just say "best." Same category, one adjective, a different answer.

The remaining two framings each surfaced their own one-hit names. "Best cold email software for small teams" was the only answer to include Apollo.io, and it is where the .ai spellings and Mails AI cluster. "What cold email software should I use" was the only answer naming Mailforge and Klenty. Add it up and six tools, Reply.io, Apollo.io, Klenty, Mailforge, Frostbite and Mailshake, owe their entire presence to one specific phrasing.

The takeaway for anyone selling here: there is no single AI shortlist to get onto. There are at least six, and they overlap only at the very top. Saleshandy is the one name in all six; everyone else is in or out depending on whether the buyer typed "free," "affordable," "small teams," or nothing at all.

Where the answers came from

Three domains fed all 6 of 6 answers: emailtooltester.com (a review and roundup site), reddit.com (community threads), and saleshandy.com (a competitor's own website). The most-cited source set in this category is one review site, one forum, and one vendor blog, in equal measure.

Community was in every answer. Reddit was cited in 6 of 6 answers and Quora in 3 of 6, so a community thread fed every single answer we measured. The roundup side was led by emailtooltester.com at 6 of 6 and Zapier's roundup at 4 of 6, with leadsmonky.com in 2 of 6.

Here is the finding a vendor should not miss. saleshandy.com, Saleshandy's own domain, was cited in all 6 answers, and Saleshandy was the product named in all 6. The company whose own content the models pulled most often is also the company they recommended most often. The pattern repeats down the list: Snov.io's domain fed 3 answers and Snov.io was named in 2; GMass's domain fed 2; and Frostbite's own site, frostbite.ai, was cited in the exact "free" answer where Frostbite got its single mention. When your domain is in the citation set, your name tends to be in the answer.

Now the absence. Not one of the 6 answers was fed by G2 or Capterra. The review directories that dominate "software" search, and that vendors pour budget into, did not appear in a single answer for this category. The models were reading Reddit, Quora, two or three roundups, and vendors' own comparison pages instead.

What a cold email vendor would do about it

If you sell in this category, the source list, not your market share, is what decides whether an AI names you. The three domains that fed every answer, emailtooltester.com, reddit.com and saleshandy.com, are the map. Being on those exact pages is worth more here than brand size that lives somewhere the models never read.

Three moves fall straight out of the data. Get into the roundups the engines actually pull (emailtooltester.com at 6 of 6, Zapier at 4 of 6). Be discussed on Reddit and Quora, which between them fed all 6 answers. And publish your own comparison content, because a vendor's own domain fed all 6 answers here and earned the top spot. It does cut both ways: mailforge.ai's domain fed 3 answers but Mailforge itself was named in only 1, so its comparison posts mostly handed citations to rivals.

Frostbite is the cleanest proof that presence beats size. It is a tool most buyers have never heard of, it was named in exactly 1 of 6 answers, and that one answer, "best free," was fed by its own domain frostbite.ai. It did not need market share. It needed to be on the page the model read for that one question. That is a repeatable play, not luck.

The full list, counted

ProductNamed inShare
Saleshandy6 of 6100%
GMass5 of 683%
Lemlist5 of 683%
Woodpecker5 of 683%
Instantly4 of 667%
Smartlead4 of 667%
Apollo3 of 650%
Snov.io2 of 633%
Mails AI2 of 633%
PlusVibe2 of 633%

Instantly was also returned as "Instantly.ai" in 2 more answers and Apollo as "Apollo.io" in 1; we left the models' own spellings unmerged. Six tools were named once each (17%): Apollo.io, Frostbite, Klenty, Mailforge, Mailshake and Reply.io.

Glotier does not sell cold email software, so we are not named in any of these 6 answers, and that is exactly right: the models should not recommend us for a category we are not in. But measuring a category this way, every product named, every source counted, across the six ways a buyer phrases the question, is the whole of what Glotier does, pointed at your category instead of this one. If you want to see who ChatGPT, Gemini and Perplexity name when a buyer asks for the best tool like yours, and the exact source pages behind each answer, the check is free, takes about a minute, and needs no account.

The questions we asked

One live web search per question, put to serper+or:chatgpt,gemini,perplexity on 2026-08-03. 6 of 6 came back with an answer we could read. Whether a product was named is decided by looking for it in the answer text, not by asking a model for its opinion.

  1. best cold email software
  2. best cold email software for small teams
  3. what cold email software should I use
  4. best free cold email software
  5. most affordable cold email software
  6. cold email software recommendations

Questions people ask

What is the best cold email software according to AI right now?
Across six buyer questions we put to ChatGPT, Gemini and Perplexity, Saleshandy was the only tool named in all 6 of 6 answers (100%). GMass, Lemlist and Woodpecker tied next at 5 of 6 (83%), and Instantly and Smartlead followed at 4 of 6 (67%). Saleshandy was the single name that survived every phrasing of the question.
What is the best free cold email software?
For the 'best free' question specifically, the engines returned 8 names led by GMass, alongside Saleshandy, Apollo, Instantly, Lemlist, Smartlead, PlusVibe and Frostbite. Frostbite appeared only in this free answer and nowhere else, while Woodpecker, named in 5 of the other 6 framings, dropped out of 'free' entirely.
What is the most affordable cold email software?
The 'most affordable' answer was the shortest of the six at 6 names: Saleshandy, GMass, Instantly.ai, Snov.io, Mailshake and Woodpecker. Mailshake appeared only here, and Lemlist, named in 5 of 6 other framings, was absent from the affordable list. One adjective changed the shortlist.
Do AI tools recommend different cold email software for small teams?
Somewhat. The 'best cold email software for small teams' answer kept Saleshandy, Woodpecker, Lemlist and GMass from the general list but uniquely added Apollo.io, plus Snov.io and Mails AI (each named in 2 of 6 answers overall). Only Saleshandy was named in all 6 framings, small teams included.
Which sources do ChatGPT, Gemini and Perplexity use to pick cold email tools?
Three domains fed all 6 of 6 answers: the review site emailtooltester.com, reddit.com, and the vendor site saleshandy.com. Reddit was cited in 6 of 6 answers and Quora in 3 of 6, while the classic software directories G2 and Capterra appeared in 0 of 6. Community threads and roundups decided these answers, not directories.

Do you sell in cold email software? Find out whether you are in that list.

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For reference, Saleshandy was named in 6 of the 6 answers we read.

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