Klaviyo and Omnisend were each named in 5 of the 6 answers we measured for cart abandonment software, the only two products to reach that mark. We put six buyer-style questions to ChatGPT and Gemini on 2026-08-06, gave each assistant one live web search, and recorded every product it named and every source domain it drew from. Twenty different products came up across the six answers, but the top was narrow: behind Klaviyo and Omnisend at 5 of 6, four products tied at 4 of 6, namely Barilliance, Brevo, CartStack, and Rejoiner.
Below that top six, the list thins out quickly. Justuno was named in 3 of 6 answers. ActiveCampaign, Digioh, and OptiMonk each landed 2 of 6. Everything else, ten of the twenty products, was named exactly once. A buyer running these questions meets a stable core of six names and then a long tail of single-mention products that shifts with the wording of the question.
How the shortlist changed with the question
The most useful part of this data is how far the answer moved when the question changed. "Best cart abandonment software" returned eight names that read like an email-marketing roundup: Klaviyo, Omnisend, ActiveCampaign, GetResponse, MailerLite, Brevo, Mailchimp, and Drip. Four of those eight, GetResponse, MailerLite, Mailchimp, and Drip, appeared in this one question and nowhere else across the six.
"Best free cart abandonment software" produced almost a different market. Only five products were named: Brevo, Brainstorm Force, Justuno, Outcraft AI, and Retainful. Three of them, Brainstorm Force, Outcraft AI, and Retainful, showed up in the free question alone. The sharpest signal is who vanished: neither Klaviyo nor Omnisend, each named in 5 of 6 answers overall, appeared once the question asked for free.
"Most affordable cart abandonment software" brought the leaders back and reshuffled the pack: Brevo, Rejoiner, Klaviyo, Omnisend, CartStack, Barilliance, Privy, and OptiMonk, eight names in all. Privy was named here and in no other question. Klaviyo and Omnisend returned for "affordable" after being absent from "free," which shows the assistants treat "free" and "cheap" as two different questions with two different shortlists.
Brevo, named in 4 of 6 answers overall, was the one product that bridged all three framings. It appeared in the bare "best" answer, in "best free," and in "most affordable," the only product present in all three. For a vendor, that is what durable AI visibility looks like: a name that survives the reframe from "best" to "free" to "cheap."
The remaining two phrasings stayed closest to the core. "Best cart abandonment software for small teams" named eight products (Klaviyo, Omnisend, ActiveCampaign, Rejoiner, Barilliance, OptiMonk, CartStack, and Brevo) and introduced no product that did not also appear in another question. "What cart abandonment software should I use" and "cart abandonment software recommendations" ran on the same core plus one newcomer each: Keptify surfaced only in "what should I use," and ConvertFlow surfaced only in "recommendations." In total, ten of the twenty products were one-question names: Brainstorm Force, ConvertFlow, Drip, GetResponse, Keptify, Mailchimp, MailerLite, Outcraft AI, Privy, and Retainful.
The source map: who fed the answers
Three domains fed all six answers: emailtooltester.com, reddit.com, and shoppinggives.com. Every answer, no matter the phrasing, leaned on that same trio of two roundup articles and one Reddit thread. If your product is not on those three pages, you are starting all six of these questions behind.
Community discussion carried real weight. Reddit was cited in 6 of 6 answers and Quora in 2 of 6. In this category the assistants treat forum threads as a primary source, not a footnote, and a single well-ranked Reddit thread was pulled into every answer we measured.
Here is the insight most vendors miss: several products were named partly because their own domain was one of the sources. Rejoiner is the clearest case, with rejoiner.com cited in 2 of 6 answers and Rejoiner the product named in 4 of 6. ActiveCampaign's own domain fed 2 answers and ActiveCampaign was named in 2 of 6. Outcraft.ai fed 1 answer and Outcraft AI was named in 1. When your own page is the citation, you are not waiting to be picked, you are the evidence the assistant reads.
ConvertFlow shows the other side of that coin. convertflow.com was one of the more-cited domains at 3 of 6 answers, yet ConvertFlow the product was named in only 1 of 6. Its blog ranks well enough to feed the assistants, but they mostly harvested competitor names from it. Being a cited source and being a named product are two different wins, and the first does not guarantee the second.
What did not appear is as revealing as what did. Across all six answers and all 19 source domains, not one classic review directory showed up: no G2, no Capterra, no GetApp. On these questions the assistants reached for roundup articles and forum threads, not star-rating directories. Polishing a G2 profile would not have changed any of these six answers.
What a vendor in this category would do to get named
The pattern holds across all six answers: the source list decides who gets named, not market share or ad spend. So the work is specific. Earn a place on the three pages every answer used (emailtooltester.com, reddit.com, and shoppinggives.com), show up in the Reddit and Quora threads that ranked, and publish the kind of comparison page on your own domain that got Rejoiner and ActiveCampaign cited from their own sites. Fifteen of the nineteen domains appeared in only one or two of the six answers, so the long tail is winnable one page at a time.
None of this is guesswork. Every product named in these six answers traces back to a specific source domain we recorded. A vendor can read the same list, see which of the six questions they already win and which they lose, and find the exact page feeding the answer they are missing from.
The full list, counted
| Product | Named in | Share |
|---|---|---|
| Klaviyo | 5 of 6 | 83% |
| Omnisend | 5 of 6 | 83% |
| Barilliance | 4 of 6 | 67% |
| Brevo | 4 of 6 | 67% |
| CartStack | 4 of 6 | 67% |
| Rejoiner | 4 of 6 | 67% |
| Justuno | 3 of 6 | 50% |
| ActiveCampaign | 2 of 6 | 33% |
| Digioh | 2 of 6 | 33% |
| OptiMonk | 2 of 6 | 33% |
Glotier does not sell cart abandonment software, so we are correctly absent from all six of these answers. We did not appear, and we should not have. But the measurement itself is exactly what we do for a customer's own category: run the buyer questions through the assistants, record every product named and every source behind it, and show you the gap between where you are named and where you are not. The check is free, needs no account, and takes about a minute.