Measured · 2026-08-07

Who ChatGPT and Gemini recommend for deal desk software

We put 6 buyer questions about deal desk software to ChatGPT and Gemini. One tool tied at the top, each named in 3 of 6 answers, and none in all six. Here is the full list, the pages the answers were built from, and what it means whether or not your product is on it.

Answers read
6
Products named
19
Top source
gorattle.com

DealHub was the most-named product in this measurement, appearing in 3 of the 6 answers when we asked ChatGPT and Gemini to recommend deal desk software on 2026-08-07.

We put six buyer questions about deal desk software to ChatGPT and Gemini, gave each question one live web search, and recorded every product they named and every source domain they cited. Across those 6 answers, 19 different products were named, and only 4 were named more than once: DealHub at 3 of 6, then HubSpot Deal Tracking, PandaDoc, and Rattle tied at 2 of 6 each. The remaining 15 products were each named in a single answer.

That is a thin, scattered result. No product was named in more than 3 of the 6 answers, and 15 of the 19 named products (79%) appeared in exactly one question. For anyone marketing a deal desk product, it means AI visibility here is won question by question, not by one brand that dominates every answer.

The shortlist changed with every phrasing

The plain question, "best deal desk software," returned just three products: DealHub, Salesforce, and Momentum. Two of those, Salesforce and Momentum, appeared in this question only and in none of the other five.

Two near-identical questions split the vote. "What deal desk software should I use" narrowed to two products, DealHub and PandaDoc, while "deal desk software recommendations" returned a different pair, Rattle and HubSpot Deal Tracking. Across the plain "best" question and the "should I use" question, the only product they had in common was DealHub.

"Best free deal desk software" produced the longest and most CPQ-heavy list: 8 products, with HubSpot Deal Tracking, PandaDoc, and DealHub sitting next to Conga CPQ, Salesforce CPQ, Pricefx, Vendavo, and Zilliant. Those last five all appeared in the "free" question and nowhere else, so an entire set of pricing and CPQ vendors owed their whole visibility here to the single word "free."

"Most affordable deal desk software" was narrower still, returning only Rattle and ZoomInfo, with ZoomInfo showing up in this one question alone. The "affordable" pair barely overlapped with the 8-product "free" list, which tells you that even two price-themed phrasings of the same buyer intent pull different names.

The oddest result came from "best deal desk software for small teams," which returned 7 products: Zoho Desk, Help Scout, Freshdesk, Zendesk, Gorgias, Front, and Missive. Not one of those 7 appeared in any of the other five questions, and every one of them is a help desk or shared inbox tool rather than deal desk software. Adding "for small teams" quietly switched the category from deal desk to help desk and produced a shortlist that shares zero products with the plain "best deal desk software" answer.

Where the answers came from

One domain fed everything: gorattle.com was cited in all 6 of the 6 answers. Right behind it, pandadoc.com, salesforce.com, and workato.com were each cited in 5 of 6, and anaplan.com, dealhub.io, and reddit.com in 4 of 6. Those seven domains carried most of what both assistants recommended.

Community discussion appeared as reddit.com, cited in 4 of the 6 answers. Quora did not appear at all. Neither did the review directories a buyer might expect: across all 21 source domains there is no G2, no Capterra, no TrustRadius, and no GetApp. The answers were assembled from vendor blogs, third-party roundups (workato.com, anaplan.com, zuora.com, revops.io, scopicstudios.com), and one Reddit presence.

Here is the insight that matters most for a vendor. The products that got named tend to own one of the cited domains. DealHub, named in 3 of 6, owns dealhub.io, cited in 4 of 6. PandaDoc, named in 2 of 6, owns pandadoc.com, cited in 5 of 6. HubSpot Deal Tracking, named in 2 of 6, is backed by blog.hubspot.com, cited in 2 of 6. Momentum, named once, owns momentum.io, cited in 2 of 6. When your own domain is in the retrieved pages, your product is far more likely to be in the answer.

Owning a cited domain is not a guarantee, though. gorattle.com, which belongs to Rattle, was the single most-cited source at 6 of 6, yet Rattle itself was named in only 2 of 6, because that kind of roundup content lists rivals alongside its owner.

What we would do to get named here

The lever in this category is the source list, not market share. Both assistants named products they found in the pages they pulled, so the useful question for a deal desk vendor is not "are we the biggest" but "are we on the pages that fed these answers." Those pages are gorattle.com (6 of 6), pandadoc.com, salesforce.com, and workato.com (5 of 6 each), and anaplan.com, dealhub.io, and reddit.com (4 of 6 each).

We would do three things. First, publish and rank our own comparison page, because every top-named product here (DealHub, PandaDoc, HubSpot, and Rattle) has its own domain in the cited set. Second, earn a spot in the third-party roundups that fed most answers: workato.com at 5 of 6, anaplan.com at 4 of 6, revops.io at 2 of 6. Third, go after the "for small teams" question, which currently returns 7 help desk tools and zero real deal desk software, an open lane where a deal desk vendor could be the only correct answer.

The full list, counted

Salesforce appears under two separate labels in the data, "Salesforce" (1 of 6) and "Salesforce CPQ" (1 of 6). We keep them as two rows rather than merging them into a "2" the measurement never recorded. The table below shows 9 of the 19 named products; the 15 single-mention names form a long tail beneath the top four.

ProductNamed inShare
DealHub3 of 650%
HubSpot Deal Tracking2 of 633%
PandaDoc2 of 633%
Rattle2 of 633%
Salesforce1 of 617%
Salesforce CPQ1 of 617%
Conga CPQ1 of 617%
Momentum1 of 617%
ZoomInfo1 of 617%

Glotier does not sell deal desk software, so we are correctly absent from all 6 of these answers, and we would not fake our way in. But this page is exactly the measurement we run for a customer's own category: the six buyer questions, every product named, the source domains behind each answer, and the fan-out that reshuffles the shortlist one word at a time. The same check on your category is free, takes about a minute, and needs no account.

The questions we asked

One live web search per question, put to serpapi+or:chatgpt,gemini on 2026-08-07. 6 of 6 came back with an answer we could read. Whether a product was named is decided by looking for it in the answer text, not by asking a model for its opinion.

  1. best deal desk software
  2. best deal desk software for small teams
  3. what deal desk software should I use
  4. best free deal desk software
  5. most affordable deal desk software
  6. deal desk software recommendations

Questions people ask

What is the best deal desk software according to AI right now?
In our 2026-08-07 measurement, DealHub was named in 3 of the 6 answers from ChatGPT and Gemini, more than any other product. HubSpot Deal Tracking, PandaDoc, and Rattle came next, each named in 2 of 6. No product was named in more than 3 of the 6 answers, so there is no runaway favorite in this category.
Which deal desk tools do ChatGPT and Gemini suggest for small teams?
The "best deal desk software for small teams" question returned 7 products: Zoho Desk, Help Scout, Freshdesk, Zendesk, Gorgias, Front, and Missive. Every one of the 7 is a help desk or shared inbox tool rather than deal desk software, and none of them appeared in the other five questions, so treat that particular answer with caution.
What is the best free deal desk software according to AI?
The "best free deal desk software" question named 8 products: HubSpot Deal Tracking, PandaDoc, and DealHub, plus Conga CPQ, Salesforce CPQ, Pricefx, Vendavo, and Zilliant. Those last five appeared only in the free question, so the word "free" pulls in a set of CPQ and pricing tools you will not see in the plain "best" answer.
Do ChatGPT and Gemini use G2 or Capterra to pick deal desk software?
Not in this measurement. Across all 21 cited source domains there was no G2, Capterra, TrustRadius, or GetApp. The answers came from vendor blogs, third-party roundups like workato.com and anaplan.com, and Reddit, which was cited in 4 of the 6 answers. Quora did not appear at all.
How can our deal desk product get named by AI assistants?
Get onto the pages that fed the answers. gorattle.com was cited in all 6 answers, and pandadoc.com, salesforce.com, and workato.com in 5 of 6 each. Every top-named product (DealHub, PandaDoc, HubSpot, Rattle) also owns a cited domain, so publishing and ranking your own comparison content matters. Market share did not decide these 6 answers; the source list did.

Do you sell in deal desk software? Find out whether you are in that list.

Paste your domain and watch the same run happen for your own buyer questions: which of the three assistants names you, who gets named instead, and the exact pages those answers were built from. Free, no card, no account for the first check.

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For reference, DealHub was named in 3 of the 6 answers we read.

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