AppsGrok AI

Grok AI reviews: what users actually say (2026)

We read the 500 most recent Grok AI reviews across the App Store and Google Play, pooled from 4 country storefronts. Newest review: 22 July 2026.

App Store

4.88★

1.3M ratings

Google Play

4.826★

3.5M ratings

Reviews read

500

most recent

Positive / negative

316 / 162

in the sample

What the recent reviews say

12%

We read 500 recent Grok AI reviews across the App Store and Google Play on 23 July 2026. In the 162 negative ones, the most common complaint was "poor customer service", named by 12% of them.

How current is this

This analysis reads the 500 most recently written Grok AI reviews as of 23 July 2026, 364 from the App Store and 136 from Google Play, pooled across 4 country storefronts (20 June 2026 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.

What users complain about most

Share of the 162 negative reviews we read that mention each theme.

poor customer service12% · ~19 of 162
unreliable performance11% · ~18 of 162
overpriced subscription10% · ~16 of 162
excessive moderation9% · ~15 of 162
limited features for paid users8% · ~13 of 162
illogical responses7% · ~11 of 162
cancellation difficulties6% · ~10 of 162
voice mode limitations5% · ~8 of 162

What users praise

fast and reliablegreat AI performancehelpful for studentsexcellent image generationbetter than competitorsreal-time news updatessmooth user experiencepersonable responses

The verdict

We read 500 recent Grok AI reviews (316 positive, 162 negative) from 364 on the App Store and 136 on Google Play, across 4 countries. The loudest complaint is "poor customer service" (12% of negative reviews); what users praise most is "fast and reliable".

Grok AI: questions and answers

What do users complain about most in Grok AI?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "poor customer service", which appears in 12% of the 162 negative reviews (19 of them). The next most common are "unreliable performance" and "overpriced subscription".

Is Grok AI worth downloading?

Of the 500 recent reviews we read, 316 were positive and 162 negative. Users most often praise "fast and reliable" and "great AI performance". The main thing to weigh is "poor customer service", the most common complaint.

What do people like about Grok AI?

The most common praise themes in the reviews we read are "fast and reliable", "great AI performance", "helpful for students", "excellent image generation", "better than competitors".

Grok AI rating: App Store vs Google Play

Grok AI holds 4.88 on the App Store (1.309.590 ratings) and 4.826 on Google Play (3.525.605 ratings). These are the stores' own public figures.

How many Grok AI reviews did you analyze, and when?

We read 500 of the most recent Grok AI reviews on 23 July 2026: 364 from the App Store and 136 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

Countries pooled:US, GB, AU, CAApp Store ↗

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