AppsChatGPT
ChatGPT reviews: what users actually say (2026)
We read the 496 most recent ChatGPT reviews across the App Store and Google Play, pooled from 6 country storefronts. Newest review: 22 July 2026.
App Store
4.83★
8.8M ratings
Google Play
4.768★
51.2M ratings
Reviews read
496
most recent
Positive / negative
369 / 95
in the sample
What the recent reviews say
16%
We read 496 recent ChatGPT reviews across the App Store and Google Play on 23 July 2026. In the 95 negative ones, the most common complaint was "app crashes or freezes", named by 16% of them.
How current is this
This analysis reads the 496 most recently written ChatGPT reviews as of 23 July 2026, 388 from the App Store and 108 from Google Play, pooled across 6 country storefronts (6 July 2026 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.
What users complain about most
Share of the 95 negative reviews we read that mention each theme.
What users praise
The verdict
We read 496 recent ChatGPT reviews (369 positive, 95 negative) from 388 on the App Store and 108 on Google Play, across 6 countries. The loudest complaint is "app crashes or freezes" (16% of negative reviews); what users praise most is "easy to use".
ChatGPT: questions and answers
What do users complain about most in ChatGPT?
Across 496 recent reviews we read on 23 July 2026, the most common complaint is "app crashes or freezes", which appears in 16% of the 95 negative reviews (15 of them). The next most common are "limited free usage" and "inaccurate responses".
Is ChatGPT worth downloading?
Of the 496 recent reviews we read, 369 were positive and 95 negative. Users most often praise "easy to use" and "helpful for learning". The main thing to weigh is "app crashes or freezes", the most common complaint.
What do people like about ChatGPT?
The most common praise themes in the reviews we read are "easy to use", "helpful for learning", "great for creativity", "excellent advice", "good for productivity".
ChatGPT rating: App Store vs Google Play
ChatGPT holds 4.83 on the App Store (8.798.431 ratings) and 4.768 on Google Play (51.165.305 ratings). These are the stores' own public figures.
How many ChatGPT reviews did you analyze, and when?
We read 496 of the most recent ChatGPT reviews on 23 July 2026: 388 from the App Store and 108 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
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