App answers · ChatGPT
How to cancel ChatGPT
You cancel ChatGPT where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick ChatGPT, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "subscription issues" is a top complaint in ChatGPT reviews, named by 10% of the 95 negative ones. Deleting the app does not stop the billing on its own.
We read the 496 most recent public ChatGPT reviews (388 from the App Store, 108 from Google Play) and grouped them into themes. Percentages are shares of the 95 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- subscription issues10 of 95 (10%)
- app crashes or freezes15 of 95 (16%)
- limited free usage13 of 95 (14%)
- inaccurate responses12 of 95 (13%)
- poor image generation11 of 95 (12%)
Users overwhelmingly praise the app's functionality and ease of use, though some criticize performance issues and limitations.
What the users who like it say
- easy to use
- helpful for learning
- great for creativity
- excellent advice
- good for productivity
- friendly and supportive
- versatile and multifunctional
- better than competitors
What the stores say
- App Store: 4.8★ (8,798,431 ratings)
- Google Play: 4.8★ (51,165,305 ratings), 1,000,000,000+ installs
Questions people also ask
- What do users complain about most in ChatGPT?
- Across 496 recent reviews we read on 23 July 2026, the most common complaint is "app crashes or freezes", which appears in 16% of the 95 negative reviews (15 of them). The next most common are "limited free usage" and "inaccurate responses".
- Is ChatGPT worth downloading?
- Of the 496 recent reviews we read, 369 were positive and 95 negative. Users most often praise "easy to use" and "helpful for learning". The main thing to weigh is "app crashes or freezes", the most common complaint.
- What do people like about ChatGPT?
- The most common praise themes in the reviews we read are "easy to use", "helpful for learning", "great for creativity", "excellent advice", "good for productivity".
- ChatGPT rating: App Store vs Google Play
- ChatGPT holds 4.83 on the App Store (8.798.431 ratings) and 4.768 on Google Play (51.165.305 ratings). These are the stores' own public figures.
- How many ChatGPT reviews did you analyze, and when?
- We read 496 of the most recent ChatGPT reviews on 23 July 2026: 388 from the App Store and 108 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 496 public ChatGPT reviews (388 App Store, 108 Google Play) and grouped them into themes. Percentages are shares of the 95negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full ChatGPT review breakdownMore about ChatGPT
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