App answers · Grok AI
How to cancel Grok AI
You cancel Grok AI where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Grok AI, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "overpriced subscription" is a top complaint in Grok AI reviews, named by 10% of the 162 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Grok AI reviews (364 from the App Store, 136 from Google Play) and grouped them into themes. Percentages are shares of the 162 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- overpriced subscription16 of 162 (10%)
- poor customer service19 of 162 (12%)
- unreliable performance18 of 162 (11%)
- excessive moderation15 of 162 (9%)
- limited features for paid users13 of 162 (8%)
Users overwhelmingly praise the app's speed and AI capabilities but frequently criticize its pricing, moderation, and reliability issues.
What the users who like it say
- fast and reliable
- great AI performance
- helpful for students
- excellent image generation
- better than competitors
- real-time news updates
- smooth user experience
- personable responses
What the stores say
- App Store: 4.9★ (1,309,590 ratings)
- Google Play: 4.8★ (3,525,605 ratings), 100,000,000+ installs
Questions people also ask
- What do users complain about most in Grok AI?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "poor customer service", which appears in 12% of the 162 negative reviews (19 of them). The next most common are "unreliable performance" and "overpriced subscription".
- Is Grok AI worth downloading?
- Of the 500 recent reviews we read, 316 were positive and 162 negative. Users most often praise "fast and reliable" and "great AI performance". The main thing to weigh is "poor customer service", the most common complaint.
- What do people like about Grok AI?
- The most common praise themes in the reviews we read are "fast and reliable", "great AI performance", "helpful for students", "excellent image generation", "better than competitors".
- Grok AI rating: App Store vs Google Play
- Grok AI holds 4.88 on the App Store (1.309.590 ratings) and 4.826 on Google Play (3.525.605 ratings). These are the stores' own public figures.
- How many Grok AI reviews did you analyze, and when?
- We read 500 of the most recent Grok AI reviews on 23 July 2026: 364 from the App Store and 136 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Grok AI reviews (364 App Store, 136 Google Play) and grouped them into themes. Percentages are shares of the 162negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Grok AI review breakdownMore about Grok AI
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