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Amazon Shopping reviews: what users actually say (2026)

We read the 500 most recent Amazon Shopping reviews across the App Store and Google Play, pooled from 4 country storefronts. Newest review: 22 July 2026.

Why this page exists. Glotier is an AI visibility tool: it checks whether ChatGPT, Gemini and Perplexity name your product when buyers ask what to use in your category, and shows the sources each answer was built from. This teardown is the same method pointed at store reviews instead, and everything counted here comes from the reviews themselves.

App Store

4.83★

8.4M ratings

Google Play

4.416★

4.6M ratings

Reviews read

500

most recent

Positive / negative

99 / 369

in the sample

What the recent reviews say

15%

We read 500 recent Amazon Shopping reviews across the App Store and Google Play on 23 July 2026. In the 369 negative ones, the most common complaint was "forced AI features", named by 15% of them.

How current is this

This analysis reads the 500 most recently written Amazon Shopping reviews as of 23 July 2026, 354 from the App Store and 146 from Google Play, pooled across 4 country storefronts (25 May 2026 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.

What users complain about most

Share of the 369 negative reviews we read that mention each theme.

forced AI features15% · ~55 of 369
delivery issues14% · ~52 of 369
app glitches and bugs12% · ~44 of 369
poor customer service11% · ~41 of 369
misleading delivery promises10% · ~37 of 369
intrusive ads or pop-ups9% · ~33 of 369
account or login problems8% · ~30 of 369
unresolved fraud or scams7% · ~26 of 369

What users praise

fast deliveryconvenient shoppinggood product qualityreliable servicegreat deals and discountsexcellent customer supportcomprehensive product selectionuseful for disabled or elderly users

The verdict

We read 500 recent Amazon Shopping reviews (99 positive, 369 negative) from 354 on the App Store and 146 on Google Play, across 4 countries. The loudest complaint is "forced AI features" (15% of negative reviews); what users praise most is "fast delivery".

Amazon Shopping: questions and answers

What do users complain about most in Amazon Shopping?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "forced AI features", which appears in 15% of the 369 negative reviews (55 of them). The next most common are "delivery issues" and "app glitches and bugs".

Is Amazon Shopping worth downloading?

Of the 500 recent reviews we read, 99 were positive and 369 negative. Users most often praise "fast delivery" and "convenient shopping". The main thing to weigh is "forced AI features", the most common complaint.

What do people like about Amazon Shopping?

The most common praise themes in the reviews we read are "fast delivery", "convenient shopping", "good product quality", "reliable service", "great deals and discounts".

Amazon Shopping rating: App Store vs Google Play

Amazon Shopping holds 4.83 on the App Store (8.413.915 ratings) and 4.416 on Google Play (4.627.172 ratings). These are the stores' own public figures.

How many Amazon Shopping reviews did you analyze, and when?

We read 500 of the most recent Amazon Shopping reviews on 23 July 2026: 354 from the App Store and 146 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

Countries pooled:US, AU, CA, BRApp Store ↗

Everything above was read automatically from 500 real reviews.

Glotier asks ChatGPT, Gemini and Perplexity 10 buyer questions about your product and reports which of the 3 named you.

Between 23 July 2026 and 29 July 2026, assistants sent Glotier 6 visitors and 5 landed on a breakdown like this one. A store listing has a rank you can climb. An AI answer has a shortlist you are on or absent from.

Check what AI says about yours, free Plans and pricing

No account, no card. You get each assistant’s answer, who they named instead of you, and every source page behind it.

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Questions people ask about Amazon Shopping

Answered from the same 500 reviews, each with the numbers behind it.

From Glotier

We measure whether AI assistants recommend a product when buyers ask for the best in its category. If you sell something, these show what that looks like, and how to get named.