App answers · Amazon Shopping

Why is Amazon Shopping not working?

The most common technical complaint in recent Amazon Shopping reviews is "app glitches and bugs", named by 12% of the 369 negative ones. Users also report "account or login problems". If yours is one of these, it is a known pattern rather than only your device.

We read the 500 most recent public Amazon Shopping reviews (354 from the App Store, 146 from Google Play) and grouped them into themes. Percentages are shares of the 369 negative reviews we themed, not of all reviews.

The complaint themes behind that answer

  • app glitches and bugs44 of 369 (12%)
  • account or login problems30 of 369 (8%)

Users express strong satisfaction with convenience and speed but frequently criticize forced AI features, delivery problems and app reliability.

What the users who like it say

  • fast delivery
  • convenient shopping
  • good product quality
  • reliable service
  • great deals and discounts
  • excellent customer support
  • comprehensive product selection
  • useful for disabled or elderly users

What the stores say

  • App Store: 4.8★ (8,413,915 ratings)
  • Google Play: 4.4★ (4,627,172 ratings), 1,000,000,000+ installs

Questions people also ask

What do users complain about most in Amazon Shopping?
Across 500 recent reviews we read on 23 July 2026, the most common complaint is "forced AI features", which appears in 15% of the 369 negative reviews (55 of them). The next most common are "delivery issues" and "app glitches and bugs".
Is Amazon Shopping worth downloading?
Of the 500 recent reviews we read, 99 were positive and 369 negative. Users most often praise "fast delivery" and "convenient shopping". The main thing to weigh is "forced AI features", the most common complaint.
What do people like about Amazon Shopping?
The most common praise themes in the reviews we read are "fast delivery", "convenient shopping", "good product quality", "reliable service", "great deals and discounts".
Amazon Shopping rating: App Store vs Google Play
Amazon Shopping holds 4.83 on the App Store (8.413.915 ratings) and 4.416 on Google Play (4.627.172 ratings). These are the stores' own public figures.
How many Amazon Shopping reviews did you analyze, and when?
We read 500 of the most recent Amazon Shopping reviews on 23 July 2026: 354 from the App Store and 146 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

How we got these numbers

We read 500 public Amazon Shopping reviews (354 App Store, 146 Google Play) and grouped them into themes. Percentages are shares of the 369negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.

Read the full Amazon Shopping review breakdown

More about Amazon Shopping

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