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Zoom Workplace reviews: what users actually say (2026)

We read the 500 most recent Zoom Workplace reviews across the App Store and Google Play, pooled from 4 country storefronts. Newest review: 22 July 2026.

App Store

4.66★

3.2M ratings

Google Play

4.1★

4.6M ratings

Reviews read

500

most recent

Positive / negative

288 / 173

in the sample

What the recent reviews say

18%

We read 500 recent Zoom Workplace reviews across the App Store and Google Play on 23 July 2026. In the 173 negative ones, the most common complaint was "crashes or freezes", named by 18% of them.

How current is this

This analysis reads the 500 most recently written Zoom Workplace reviews as of 23 July 2026, 370 from the App Store and 130 from Google Play, pooled across 4 country storefronts (6 July 2025 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.

What users complain about most

Share of the 173 negative reviews we read that mention each theme.

crashes or freezes18% · ~31 of 173
login issues12% · ~21 of 173
poor video/audio quality10% · ~17 of 173
difficult navigation10% · ~17 of 173
missing features10% · ~17 of 173
high data consumption8% · ~14 of 173
AI pop-ups and clutter6% · ~10 of 173
Wi-Fi connection drops6% · ~10 of 173

What users praise

easy to usereliable video conferencingclear audio and video qualitycommunity and social featuresuseful for meetings and classesgood valuesimple interfaceemojis and fun elements

The verdict

We read 500 recent Zoom Workplace reviews (288 positive, 173 negative) from 370 on the App Store and 130 on Google Play, across 4 countries. The loudest complaint is "crashes or freezes" (18% of negative reviews); what users praise most is "easy to use".

Zoom Workplace: questions and answers

What do users complain about most in Zoom Workplace?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "crashes or freezes", which appears in 18% of the 173 negative reviews (31 of them). The next most common are "login issues" and "poor video/audio quality".

Is Zoom Workplace worth downloading?

Of the 500 recent reviews we read, 288 were positive and 173 negative. Users most often praise "easy to use" and "reliable video conferencing". The main thing to weigh is "crashes or freezes", the most common complaint.

What do people like about Zoom Workplace?

The most common praise themes in the reviews we read are "easy to use", "reliable video conferencing", "clear audio and video quality", "community and social features", "useful for meetings and classes".

Zoom Workplace rating: App Store vs Google Play

Zoom Workplace holds 4.66 on the App Store (3.199.361 ratings) and 4.1 on Google Play (4.574.396 ratings). These are the stores' own public figures.

How many Zoom Workplace reviews did you analyze, and when?

We read 500 of the most recent Zoom Workplace reviews on 23 July 2026: 370 from the App Store and 130 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

Countries pooled:US, GB, AU, CAApp Store ↗

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