App answers · Zoom Workplace
Why is Zoom Workplace not working?
The most common technical complaint in recent Zoom Workplace reviews is "crashes or freezes", named by 18% of the 173 negative ones. Users also report "login issues" and "Wi-Fi connection drops". If yours is one of these, it is a known pattern rather than only your device.
We read the 500 most recent public Zoom Workplace reviews (370 from the App Store, 130 from Google Play) and grouped them into themes. Percentages are shares of the 173 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- crashes or freezes31 of 173 (18%)
- login issues21 of 173 (12%)
- Wi-Fi connection drops10 of 173 (6%)
Users generally appreciate the app's core functionality and ease of use, but many report technical issues and frustration with recent changes.
What the users who like it say
- easy to use
- reliable video conferencing
- clear audio and video quality
- community and social features
- useful for meetings and classes
- good value
- simple interface
- emojis and fun elements
What the stores say
- App Store: 4.7★ (3,199,361 ratings)
- Google Play: 4.1★ (4,574,396 ratings), 1,000,000,000+ installs
Questions people also ask
- What do users complain about most in Zoom Workplace?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "crashes or freezes", which appears in 18% of the 173 negative reviews (31 of them). The next most common are "login issues" and "poor video/audio quality".
- Is Zoom Workplace worth downloading?
- Of the 500 recent reviews we read, 288 were positive and 173 negative. Users most often praise "easy to use" and "reliable video conferencing". The main thing to weigh is "crashes or freezes", the most common complaint.
- What do people like about Zoom Workplace?
- The most common praise themes in the reviews we read are "easy to use", "reliable video conferencing", "clear audio and video quality", "community and social features", "useful for meetings and classes".
- Zoom Workplace rating: App Store vs Google Play
- Zoom Workplace holds 4.66 on the App Store (3.199.361 ratings) and 4.1 on Google Play (4.574.396 ratings). These are the stores' own public figures.
- How many Zoom Workplace reviews did you analyze, and when?
- We read 500 of the most recent Zoom Workplace reviews on 23 July 2026: 370 from the App Store and 130 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Zoom Workplace reviews (370 App Store, 130 Google Play) and grouped them into themes. Percentages are shares of the 173negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Zoom Workplace review breakdownMore about Zoom Workplace
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