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Apple Music reviews: what users actually say (2026)

We read the 500 most recent Apple Music reviews across the App Store and Google Play, pooled from 5 country storefronts. Newest review: 22 July 2026.

App Store

4.86★

3.0M ratings

Google Play

4.607★

740K ratings

Reviews read

500

most recent

Positive / negative

344 / 119

in the sample

What the recent reviews say

12%

We read 500 recent Apple Music reviews across the App Store and Google Play on 23 July 2026. In the 119 negative ones, the most common complaint was "app crashes or freezes", named by 12% of them.

How current is this

This analysis reads the 500 most recently written Apple Music reviews as of 23 July 2026, 354 from the App Store and 146 from Google Play, pooled across 5 country storefronts (15 June 2026 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.

What users complain about most

Share of the 119 negative reviews we read that mention each theme.

app crashes or freezes12% · ~14 of 119
login or account issues11% · ~13 of 119
playlists lost or deleted10% · ~12 of 119
poor search functionality8% · ~10 of 119
forced language or region settings7% · ~8 of 119
subscription or pricing complaints7% · ~8 of 119
bugs after updates6% · ~7 of 119
unfriendly or confusing interface5% · ~6 of 119

What users praise

great music libraryexcellent sound qualityclean and easy-to-use interfacegood value for moneyuseful for mental healthbetter than competitorsgood streaming experienceartwork and design praised

The verdict

We read 500 recent Apple Music reviews (344 positive, 119 negative) from 354 on the App Store and 146 on Google Play, across 5 countries. The loudest complaint is "app crashes or freezes" (12% of negative reviews); what users praise most is "great music library".

Apple Music: questions and answers

What do users complain about most in Apple Music?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "app crashes or freezes", which appears in 12% of the 119 negative reviews (14 of them). The next most common are "login or account issues" and "playlists lost or deleted".

Is Apple Music worth downloading?

Of the 500 recent reviews we read, 344 were positive and 119 negative. Users most often praise "great music library" and "excellent sound quality". The main thing to weigh is "app crashes or freezes", the most common complaint.

What do people like about Apple Music?

The most common praise themes in the reviews we read are "great music library", "excellent sound quality", "clean and easy-to-use interface", "good value for money", "useful for mental health".

Apple Music rating: App Store vs Google Play

Apple Music holds 4.86 on the App Store (2.951.175 ratings) and 4.607 on Google Play (740.348 ratings). These are the stores' own public figures.

How many Apple Music reviews did you analyze, and when?

We read 500 of the most recent Apple Music reviews on 23 July 2026: 354 from the App Store and 146 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

Countries pooled:US, GB, AU, CA, INApp Store ↗

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