App answers · Amazon Prime Video
Why is Amazon Prime Video not working?
The most common technical complaint in recent Amazon Prime Video reviews is "app crashes or bugs", named by 12% of the 343 negative ones. If yours is one of these, it is a known pattern rather than only your device.
We read the 500 most recent public Amazon Prime Video reviews (365 from the App Store, 135 from Google Play) and grouped them into themes. Percentages are shares of the 343 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- app crashes or bugs41 of 343 (12%)
Users appreciate the content and ease of use but are frustrated by excessive ads, hidden costs and technical issues.
What the users who like it say
- good video quality
- wide selection of content
- easy to use
- good audio quality
- complete dubs and subs
- good movie platform
- great for kids
- good streaming platform
What the stores say
- App Store: 4.8★ (3,004,541 ratings)
- Google Play: 4.7★ (5,465,590 ratings), 500,000,000+ installs
Questions people also ask
- What do users complain about most in Amazon Prime Video?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "too many ads", which appears in 25% of the 343 negative reviews (86 of them). The next most common are "forced to pay extra" and "content not included in subscription".
- Is Amazon Prime Video worth downloading?
- Of the 500 recent reviews we read, 105 were positive and 343 negative. Users most often praise "good video quality" and "wide selection of content". The main thing to weigh is "too many ads", the most common complaint.
- What do people like about Amazon Prime Video?
- The most common praise themes in the reviews we read are "good video quality", "wide selection of content", "easy to use", "good audio quality", "complete dubs and subs".
- Amazon Prime Video rating: App Store vs Google Play
- Amazon Prime Video holds 4.77 on the App Store (3.004.541 ratings) and 4.652 on Google Play (5.465.590 ratings). These are the stores' own public figures.
- How many Amazon Prime Video reviews did you analyze, and when?
- We read 500 of the most recent Amazon Prime Video reviews on 23 July 2026: 365 from the App Store and 135 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Amazon Prime Video reviews (365 App Store, 135 Google Play) and grouped them into themes. Percentages are shares of the 343negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Amazon Prime Video review breakdownMore about Amazon Prime Video
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