Why is Claude by Anthropic not working?

The complaint themes behind that answer

• app freezes15 of 188 (8%)

The overall sentiment is mixed, with many users loving the app's capabilities, but others experiencing frustration with its limitations and customer support.

What the stores say

• App Store: 4.7★ (208,163 ratings)
• Google Play: 4.5★ (627,890 ratings), 50,000,000+ installs

Questions people also ask

What do users complain about most in Claude by Anthropic?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "limited free usage", which appears in 16% of the 188 negative reviews (30 of them). The next most common are "inaccurate information" and "poor customer support".

Is Claude by Anthropic worth downloading?

Of the 500 recent reviews we read, 276 were positive and 188 negative. The main thing to weigh is "limited free usage", the most common complaint.

What do people like about Claude by Anthropic?

Praise in the reviews we read is not concentrated in one theme.

Claude by Anthropic rating: App Store vs Google Play

Claude by Anthropic holds 4.72 on the App Store (208.163 ratings) and 4.504 on Google Play (627.890 ratings). These are the stores' own public figures.

How many Claude by Anthropic reviews did you analyze, and when?

We read 500 of the most recent Claude by Anthropic reviews on 23 July 2026: 359 from the App Store and 141 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

How we got these numbers

We read 500 public Claude by Anthropic reviews (359 App Store, 141 Google Play) and grouped them into themes. Percentages are shares of the 188negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.

More about Claude by Anthropic

• Is Claude by Anthropic worth it?
• How to cancel Claude by Anthropic