App answers · Claude by Anthropic
How to cancel Claude by Anthropic
You cancel Claude by Anthropic where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Claude by Anthropic, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "expensive subscription" is a top complaint in Claude by Anthropic reviews, named by 10% of the 188 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Claude by Anthropic reviews (359 from the App Store, 141 from Google Play) and grouped them into themes. Percentages are shares of the 188 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- expensive subscription19 of 188 (10%)
- limited free usage30 of 188 (16%)
- inaccurate information28 of 188 (15%)
- poor customer support24 of 188 (13%)
- unreliable output23 of 188 (12%)
The overall sentiment is mixed, with many users loving the app's capabilities, but others experiencing frustration with its limitations and customer support.
What the stores say
- App Store: 4.7★ (208,163 ratings)
- Google Play: 4.5★ (627,890 ratings), 50,000,000+ installs
Questions people also ask
- What do users complain about most in Claude by Anthropic?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "limited free usage", which appears in 16% of the 188 negative reviews (30 of them). The next most common are "inaccurate information" and "poor customer support".
- Is Claude by Anthropic worth downloading?
- Of the 500 recent reviews we read, 276 were positive and 188 negative. The main thing to weigh is "limited free usage", the most common complaint.
- What do people like about Claude by Anthropic?
- Praise in the reviews we read is not concentrated in one theme.
- Claude by Anthropic rating: App Store vs Google Play
- Claude by Anthropic holds 4.72 on the App Store (208.163 ratings) and 4.504 on Google Play (627.890 ratings). These are the stores' own public figures.
- How many Claude by Anthropic reviews did you analyze, and when?
- We read 500 of the most recent Claude by Anthropic reviews on 23 July 2026: 359 from the App Store and 141 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Claude by Anthropic reviews (359 App Store, 141 Google Play) and grouped them into themes. Percentages are shares of the 188negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
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