App answers · Calm
Is Calm worth it?
For most people, yes, with one thing to weigh. Of the 500 recent Calm reviews we read, 330 read as positive and 137 as negative (4.8 stars on the App Store and 4.5 on Google Play). The one thing to weigh is "poor customer service", the most common complaint at 20% of the 137 negative reviews. If that is a dealbreaker for you, it is the deciding factor. What the fans point to is helps with sleep and relaxing sleep stories.
We read the 500 most recent public Calm reviews (353 from the App Store, 147 from Google Play) and grouped them into themes. Percentages are shares of the 137 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- poor customer service27 of 137 (20%)
- auto-renewal issues25 of 137 (18%)
- overpriced subscription21 of 137 (15%)
- buggy app performance16 of 137 (12%)
- limited free content14 of 137 (10%)
Users overwhelmingly praise the app for its sleep and meditation benefits, but many criticize its pricing, customer service, and technical issues.
What the users who like it say
- helps with sleep
- relaxing sleep stories
- great for meditation
- calming and soothing
- daily meditations are helpful
- beautifully designed app
- variety of sounds and music
- useful for stress management
What the stores say
- App Store: 4.8★ (1,967,545 ratings)
- Google Play: 4.5★ (613,158 ratings), 50,000,000+ installs
Questions people also ask
- What do users complain about most in Calm?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "poor customer service", which appears in 20% of the 137 negative reviews (27 of them). The next most common are "auto-renewal issues" and "overpriced subscription".
- Is Calm worth downloading?
- Of the 500 recent reviews we read, 330 were positive and 137 negative. Users most often praise "helps with sleep" and "relaxing sleep stories". The main thing to weigh is "poor customer service", the most common complaint.
- What do people like about Calm?
- The most common praise themes in the reviews we read are "helps with sleep", "relaxing sleep stories", "great for meditation", "calming and soothing", "daily meditations are helpful".
- Calm rating: App Store vs Google Play
- Calm holds 4.77 on the App Store (1.967.545 ratings) and 4.472 on Google Play (613.158 ratings). These are the stores' own public figures.
- How many Calm reviews did you analyze, and when?
- We read 500 of the most recent Calm reviews on 23 July 2026: 353 from the App Store and 147 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Calm reviews (353 App Store, 147 Google Play) and grouped them into themes. Percentages are shares of the 137negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Calm review breakdownMore about Calm
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