App answers · Calm
How to cancel Calm
You cancel Calm where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Calm, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "auto-renewal issues" is a top complaint in Calm reviews, named by 18% of the 137 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Calm reviews (353 from the App Store, 147 from Google Play) and grouped them into themes. Percentages are shares of the 137 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- auto-renewal issues25 of 137 (18%)
- poor customer service27 of 137 (20%)
- overpriced subscription21 of 137 (15%)
- buggy app performance16 of 137 (12%)
- limited free content14 of 137 (10%)
Users overwhelmingly praise the app for its sleep and meditation benefits, but many criticize its pricing, customer service, and technical issues.
What the users who like it say
- helps with sleep
- relaxing sleep stories
- great for meditation
- calming and soothing
- daily meditations are helpful
- beautifully designed app
- variety of sounds and music
- useful for stress management
What the stores say
- App Store: 4.8★ (1,967,545 ratings)
- Google Play: 4.5★ (613,158 ratings), 50,000,000+ installs
Questions people also ask
- What do users complain about most in Calm?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "poor customer service", which appears in 20% of the 137 negative reviews (27 of them). The next most common are "auto-renewal issues" and "overpriced subscription".
- Is Calm worth downloading?
- Of the 500 recent reviews we read, 330 were positive and 137 negative. Users most often praise "helps with sleep" and "relaxing sleep stories". The main thing to weigh is "poor customer service", the most common complaint.
- What do people like about Calm?
- The most common praise themes in the reviews we read are "helps with sleep", "relaxing sleep stories", "great for meditation", "calming and soothing", "daily meditations are helpful".
- Calm rating: App Store vs Google Play
- Calm holds 4.77 on the App Store (1.967.545 ratings) and 4.472 on Google Play (613.158 ratings). These are the stores' own public figures.
- How many Calm reviews did you analyze, and when?
- We read 500 of the most recent Calm reviews on 23 July 2026: 353 from the App Store and 147 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Calm reviews (353 App Store, 147 Google Play) and grouped them into themes. Percentages are shares of the 137negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Calm review breakdownMore about Calm
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