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Facebook reviews: what users actually say (2026)

We read the 500 most recent Facebook reviews across the App Store and Google Play, pooled from 4 country storefronts. Newest review: 22 July 2026.

Why this page exists. Glotier is an AI visibility tool: it checks whether ChatGPT, Gemini and Perplexity name your product when buyers ask what to use in your category, and shows the sources each answer was built from. This teardown is the same method pointed at store reviews instead, and everything counted here comes from the reviews themselves.

App Store

4.52★

27.3M ratings

Google Play

4.559★

183.8M ratings

Reviews read

500

most recent

Positive / negative

216 / 242

in the sample

What the recent reviews say

25%

We read 500 recent Facebook reviews across the App Store and Google Play on 23 July 2026. In the 242 negative ones, the most common complaint was "account disabled without reason", named by 25% of them.

How current is this

This analysis reads the 500 most recently written Facebook reviews as of 23 July 2026, 378 from the App Store and 122 from Google Play, pooled across 4 country storefronts (13 July 2026 to 22 July 2026). Every percentage below is counted from those reviews, never estimated. Store ratings are the stores’ own public figures.

What users complain about most

Share of the 242 negative reviews we read that mention each theme.

account disabled without reason25% · ~61 of 242
too many ads12% · ~29 of 242
poor customer support10% · ~24 of 242
algorithm problems8% · ~19 of 242
forced to watch feeds6% · ~15 of 242
app crashes or keeps refreshing5% · ~12 of 242
blocked apps or features4% · ~10 of 242
lost data due to account issues3% · ~7 of 242

What users praise

staying connected with friendsgreat platform for communitiesfast and informativenice appgood for news and updateseasy to uselove the app

The verdict

We read 500 recent Facebook reviews (216 positive, 242 negative) from 378 on the App Store and 122 on Google Play, across 4 countries. The loudest complaint is "account disabled without reason" (25% of negative reviews); what users praise most is "staying connected with friends".

Facebook: questions and answers

What do users complain about most in Facebook?

Across 500 recent reviews we read on 23 July 2026, the most common complaint is "account disabled without reason", which appears in 25% of the 242 negative reviews (61 of them). The next most common are "too many ads" and "poor customer support".

Is Facebook worth downloading?

Of the 500 recent reviews we read, 216 were positive and 242 negative. Users most often praise "staying connected with friends" and "great platform for communities". The main thing to weigh is "account disabled without reason", the most common complaint.

What do people like about Facebook?

The most common praise themes in the reviews we read are "staying connected with friends", "great platform for communities", "fast and informative", "nice app", "good for news and updates".

Facebook rating: App Store vs Google Play

Facebook holds 4.52 on the App Store (27.325.734 ratings) and 4.559 on Google Play (183.835.047 ratings). These are the stores' own public figures.

How many Facebook reviews did you analyze, and when?

We read 500 of the most recent Facebook reviews on 23 July 2026: 378 from the App Store and 122 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

Countries pooled:US, GB, AU, CAApp Store ↗

Everything above was read automatically from 500 real reviews.

Glotier asks ChatGPT, Gemini and Perplexity 10 buyer questions about your product and reports which of the 3 named you.

Between 23 July 2026 and 29 July 2026, assistants sent Glotier 6 visitors and 5 landed on a breakdown like this one. A store listing has a rank you can climb. An AI answer has a shortlist you are on or absent from.

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The same review breakdown for other apps: what users praise, the top complaints, and whether it is worth downloading.

Questions people ask about Facebook

Answered from the same 500 reviews, each with the numbers behind it.

From Glotier

We measure whether AI assistants recommend a product when buyers ask for the best in its category. If you sell something, these show what that looks like, and how to get named.