App answers · Snapchat
Why is Snapchat not working?
The most common technical complaint in recent Snapchat reviews is "app not working", named by 24% of the 212 negative ones. Users also report "bugs and glitches" and "slow performance". If yours is one of these, it is a known pattern rather than only your device.
We read the 500 most recent public Snapchat reviews (365 from the App Store, 135 from Google Play) and grouped them into themes. Percentages are shares of the 212 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- app not working51 of 212 (24%)
- bugs and glitches17 of 212 (8%)
- slow performance8 of 212 (4%)
Users generally love the app for social sharing and fun features but frequently complain about technical issues, ads, and privacy concerns.
What the users who like it say
- good for social sharing
- fun and entertaining
- useful for communication
- great filters and effects
- favorite app
- nice design
- educational and fun
- easy to use
What the stores say
- App Store: 4.5★ (5,884,379 ratings)
- Google Play: 4.2★ (39,610,556 ratings), 1,000,000,000+ installs
Questions people also ask
- What do users complain about most in Snapchat?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "app not working", which appears in 24% of the 212 negative reviews (51 of them). The next most common are "too many ads" and "privacy concerns".
- Is Snapchat worth downloading?
- Of the 500 recent reviews we read, 257 were positive and 212 negative. Users most often praise "good for social sharing" and "fun and entertaining". The main thing to weigh is "app not working", the most common complaint.
- What do people like about Snapchat?
- The most common praise themes in the reviews we read are "good for social sharing", "fun and entertaining", "useful for communication", "great filters and effects", "favorite app".
- Snapchat rating: App Store vs Google Play
- Snapchat holds 4.51 on the App Store (5.884.379 ratings) and 4.22 on Google Play (39.610.556 ratings). These are the stores' own public figures.
- How many Snapchat reviews did you analyze, and when?
- We read 500 of the most recent Snapchat reviews on 23 July 2026: 365 from the App Store and 135 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Snapchat reviews (365 App Store, 135 Google Play) and grouped them into themes. Percentages are shares of the 212negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Snapchat review breakdownMore about Snapchat
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