App answers · Instagram

Why is Instagram not working?

The most common technical complaint in recent Instagram reviews is "technical issues and errors", named by 15% of the 226 negative ones. If yours is one of these, it is a known pattern rather than only your device.

We read the 500 most recent public Instagram reviews (364 from the App Store, 136 from Google Play) and grouped them into themes. Percentages are shares of the 226 negative reviews we themed, not of all reviews.

The complaint themes behind that answer

  • technical issues and errors34 of 226 (15%)

Users express strong frustration over account suspensions and ads, but also show appreciation for the app's social features and usability.

What the users who like it say

  • good app
  • nice interface
  • favorite app
  • good for socializing
  • best as always
  • easy to use
  • great for finding friends

What the stores say

  • App Store: 4.7★ (29,296,227 ratings)
  • Google Play: 4.0★ (168,493,780 ratings), 5,000,000,000+ installs

Questions people also ask

What do users complain about most in Instagram?
Across 500 recent reviews we read on 23 July 2026, the most common complaint is "account suspension without reason", which appears in 35% of the 226 negative reviews (79 of them). The next most common are "too many ads" and "technical issues and errors".
Is Instagram worth downloading?
Of the 500 recent reviews we read, 244 were positive and 226 negative. Users most often praise "good app" and "nice interface". The main thing to weigh is "account suspension without reason", the most common complaint.
What do people like about Instagram?
The most common praise themes in the reviews we read are "good app", "nice interface", "favorite app", "good for socializing", "best as always".
Instagram rating: App Store vs Google Play
Instagram holds 4.69 on the App Store (29.296.227 ratings) and 3.998 on Google Play (168.493.780 ratings). These are the stores' own public figures.
How many Instagram reviews did you analyze, and when?
We read 500 of the most recent Instagram reviews on 23 July 2026: 364 from the App Store and 136 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.

How we got these numbers

We read 500 public Instagram reviews (364 App Store, 136 Google Play) and grouped them into themes. Percentages are shares of the 226negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.

Read the full Instagram review breakdown

More about Instagram

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