App answers · Disney+
Why is Disney+ not working?
The most common technical complaint in recent Disney+ reviews is "constant buffering and lag", named by 18% of the 340 negative ones. Users also report "login and logout issues" and "app crashes and freezes". If yours is one of these, it is a known pattern rather than only your device.
We read the 500 most recent public Disney+ reviews (351 from the App Store, 149 from Google Play) and grouped them into themes. Percentages are shares of the 340 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- constant buffering and lag61 of 340 (18%)
- login and logout issues41 of 340 (12%)
- app crashes and freezes37 of 340 (11%)
- offline downloads not working31 of 340 (9%)
Users express strong frustration with technical issues and ads but also highlight the app's content variety and family-friendly features.
What the users who like it say
- great variety of content
- easy to navigate interface
- excellent for kids
- useful offline downloads
- good for binge-watching documentaries
- includes ESPN and Hulu
- helpful for language learning
- good value for money
What the stores say
- App Store: 4.6★ (1,973,865 ratings)
- Google Play: 4.3★ (5,104,869 ratings), 500,000,000+ installs
Questions people also ask
- What do users complain about most in Disney+?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "constant buffering and lag", which appears in 18% of the 340 negative reviews (61 of them). The next most common are "frequent unskippable ads" and "login and logout issues".
- Is Disney+ worth downloading?
- Of the 500 recent reviews we read, 112 were positive and 340 negative. Users most often praise "great variety of content" and "easy to navigate interface". The main thing to weigh is "constant buffering and lag", the most common complaint.
- What do people like about Disney+?
- The most common praise themes in the reviews we read are "great variety of content", "easy to navigate interface", "excellent for kids", "useful offline downloads", "good for binge-watching documentaries".
- Disney+ rating: App Store vs Google Play
- Disney+ holds 4.59 on the App Store (1.973.865 ratings) and 4.32 on Google Play (5.104.869 ratings). These are the stores' own public figures.
- How many Disney+ reviews did you analyze, and when?
- We read 500 of the most recent Disney+ reviews on 23 July 2026: 351 from the App Store and 149 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Disney+ reviews (351 App Store, 149 Google Play) and grouped them into themes. Percentages are shares of the 340negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Disney+ review breakdownMore about Disney+
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