App answers · Apple TV
Why is Apple TV not working?
The most common technical complaint in recent Apple TV reviews is "app crashes frequently", named by 18% of the 259 negative ones. Users also report "freezes during playback" and "slow loading times". If yours is one of these, it is a known pattern rather than only your device.
We read the 500 most recent public Apple TV reviews (351 from the App Store, 149 from Google Play) and grouped them into themes. Percentages are shares of the 259 negative reviews we themed, not of all reviews.
The complaint themes behind that answer
- app crashes frequently47 of 259 (18%)
- freezes during playback28 of 259 (11%)
- slow loading times21 of 259 (8%)
Users overwhelmingly praise the app's content and quality but frequently criticize its technical performance and subscription model.
What the users who like it say
- high quality video and audio
- great selection of movies and shows
- premium interface and design
- available on multiple platforms
- superb original series
- good value for money
- easy to use on the go
- excellent picture quality
What the stores say
- App Store: 4.8★ (1,811,606 ratings)
- Google Play: 4.1★ (152,397 ratings), 100,000,000+ installs
Questions people also ask
- What do users complain about most in Apple TV?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "app crashes frequently", which appears in 18% of the 259 negative reviews (47 of them). The next most common are "buffering issues" and "paid content not accessible".
- Is Apple TV worth downloading?
- Of the 500 recent reviews we read, 200 were positive and 259 negative. Users most often praise "high quality video and audio" and "great selection of movies and shows". The main thing to weigh is "app crashes frequently", the most common complaint.
- What do people like about Apple TV?
- The most common praise themes in the reviews we read are "high quality video and audio", "great selection of movies and shows", "premium interface and design", "available on multiple platforms", "superb original series".
- Apple TV rating: App Store vs Google Play
- Apple TV holds 4.78 on the App Store (1.811.606 ratings) and 4.105 on Google Play (152.397 ratings). These are the stores' own public figures.
- How many Apple TV reviews did you analyze, and when?
- We read 500 of the most recent Apple TV reviews on 23 July 2026: 351 from the App Store and 149 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Apple TV reviews (351 App Store, 149 Google Play) and grouped them into themes. Percentages are shares of the 259negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Apple TV review breakdownMore about Apple TV
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