App answers · Norton 360 Security & VPN
How to cancel Norton 360 Security & VPN
You cancel Norton 360 Security & VPN where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Norton 360 Security & VPN, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "misleading free trial" is a top complaint in Norton 360 Security & VPN reviews, named by 12% of the 248 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Norton 360 Security & VPN reviews (354 from the App Store, 146 from Google Play) and grouped them into themes. Percentages are shares of the 248 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- misleading free trial30 of 248 (12%)
- poor customer support25 of 248 (10%)
- subscription issues25 of 248 (10%)
- overbearing notifications20 of 248 (8%)
- high cost for value20 of 248 (8%)
Users generally appreciate the app's security features but frequently criticize its pricing, support, and intrusive behavior.
What the users who like it say
- strong device protection
- peace of mind
- easy to use
- reliable threat detection
- good security features
- trusted brand
- quick issue resolution
- effective malware blocking
What the stores say
- App Store: 4.7★ (182,319 ratings)
- Google Play: 4.6★ (1,973,981 ratings), 50,000,000+ installs
Questions people also ask
- What do users complain about most in Norton 360 Security & VPN?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "misleading free trial", which appears in 12% of the 248 negative reviews (30 of them). The next most common are "poor customer support" and "subscription issues".
- Is Norton 360 Security & VPN worth downloading?
- Of the 500 recent reviews we read, 192 were positive and 248 negative. Users most often praise "strong device protection" and "peace of mind". The main thing to weigh is "misleading free trial", the most common complaint.
- What do people like about Norton 360 Security & VPN?
- The most common praise themes in the reviews we read are "strong device protection", "peace of mind", "easy to use", "reliable threat detection", "good security features".
- Norton 360 Security & VPN rating: App Store vs Google Play
- Norton 360 Security & VPN holds 4.66 on the App Store (182.319 ratings) and 4.567 on Google Play (1.973.981 ratings). These are the stores' own public figures.
- How many Norton 360 Security & VPN reviews did you analyze, and when?
- We read 500 of the most recent Norton 360 Security & VPN reviews on 23 July 2026: 354 from the App Store and 146 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Norton 360 Security & VPN reviews (354 App Store, 146 Google Play) and grouped them into themes. Percentages are shares of the 248negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Norton 360 Security & VPN review breakdownMore about Norton 360 Security & VPN
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