App answers · Crunchyroll
How to cancel Crunchyroll
You cancel Crunchyroll where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Crunchyroll, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "premium content restrictions" is a top complaint in Crunchyroll reviews, named by 35% of the 215 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Crunchyroll reviews (353 from the App Store, 147 from Google Play) and grouped them into themes. Percentages are shares of the 215 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- premium content restrictions75 of 215 (35%)
- poor subtitle quality26 of 215 (12%)
- app crashes or errors22 of 215 (10%)
- outdated or unsupported app19 of 215 (9%)
- missing dubs or translations17 of 215 (8%)
Users appreciate the app's content and affordability but criticize premium restrictions, technical issues, and missing features.
What the users who like it say
- great anime selection
- affordable pricing
- user-friendly interface
- good for beginners
- no ads on premium
- works on multiple devices
- good trial experience
- favorite subscription
What the stores say
- App Store: 4.8★ (1,454,718 ratings)
- Google Play: 4.6★ (4,234,217 ratings), 100,000,000+ installs
Questions people also ask
- What do users complain about most in Crunchyroll?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "premium content restrictions", which appears in 35% of the 215 negative reviews (75 of them). The next most common are "poor subtitle quality" and "app crashes or errors".
- Is Crunchyroll worth downloading?
- Of the 500 recent reviews we read, 239 were positive and 215 negative. Users most often praise "great anime selection" and "affordable pricing". The main thing to weigh is "premium content restrictions", the most common complaint.
- What do people like about Crunchyroll?
- The most common praise themes in the reviews we read are "great anime selection", "affordable pricing", "user-friendly interface", "good for beginners", "no ads on premium".
- Crunchyroll rating: App Store vs Google Play
- Crunchyroll holds 4.76 on the App Store (1.454.718 ratings) and 4.629 on Google Play (4.234.217 ratings). These are the stores' own public figures.
- How many Crunchyroll reviews did you analyze, and when?
- We read 500 of the most recent Crunchyroll reviews on 23 July 2026: 353 from the App Store and 147 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Crunchyroll reviews (353 App Store, 147 Google Play) and grouped them into themes. Percentages are shares of the 215negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Crunchyroll review breakdownMore about Crunchyroll
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