App answers · The Roku App (Official)
How to cancel The Roku App (Official)
You cancel The Roku App (Official) where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick The Roku App (Official), and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "unexpected charges" is a top complaint in The Roku App (Official) reviews, named by 16% of the 180 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public The Roku App (Official) reviews (354 from the App Store, 146 from Google Play) and grouped them into themes. Percentages are shares of the 180 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- unexpected charges29 of 180 (16%)
- app not connecting to TV40 of 180 (22%)
- glitches and bugs25 of 180 (14%)
- poor remote functionality22 of 180 (12%)
- limited app selection14 of 180 (8%)
Users overwhelmingly praise the app for its convenience as a remote replacement but frequently report connectivity, charging, and functionality issues.
What the users who like it say
- backup remote
- easy to use
- convenient when remote lost
- better than physical remote
- good show suggestions
- reliable connection
- saves money on cable
- works well for years
What the stores say
- App Store: 4.7★ (5,874,432 ratings)
- Google Play: 3.4★ (9,825 ratings), 1,000,000+ installs
Questions people also ask
- What do users complain about most in The Roku App (Official)?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "app not connecting to TV", which appears in 22% of the 180 negative reviews (40 of them). The next most common are "unexpected charges" and "glitches and bugs".
- Is The Roku App (Official) worth downloading?
- Of the 500 recent reviews we read, 283 were positive and 180 negative. Users most often praise "backup remote" and "easy to use". The main thing to weigh is "app not connecting to TV", the most common complaint.
- What do people like about The Roku App (Official)?
- The most common praise themes in the reviews we read are "backup remote", "easy to use", "convenient when remote lost", "better than physical remote", "good show suggestions".
- The Roku App (Official) rating: App Store vs Google Play
- The Roku App (Official) holds 4.74 on the App Store (5.874.432 ratings) and 3.43 on Google Play (9.825 ratings). These are the stores' own public figures.
- How many The Roku App (Official) reviews did you analyze, and when?
- We read 500 of the most recent The Roku App (Official) reviews on 23 July 2026: 354 from the App Store and 146 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public The Roku App (Official) reviews (354 App Store, 146 Google Play) and grouped them into themes. Percentages are shares of the 180negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full The Roku App (Official) review breakdownMore about The Roku App (Official)
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