App answers · Canva: AI Video & Photo Editor
How to cancel Canva: AI Video & Photo Editor
You cancel Canva: AI Video & Photo Editor where the store manages subscriptions, not inside the app. On iPhone: open Settings, tap your name at the top, then Subscriptions, pick Canva: AI Video & Photo Editor, and Cancel. On Android: open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and cancel there. It is worth doing before the next renewal, because "paywall restrictions" is a top complaint in Canva: AI Video & Photo Editor reviews, named by 19% of the 79 negative ones. Deleting the app does not stop the billing on its own.
We read the 500 most recent public Canva: AI Video & Photo Editor reviews (383 from the App Store, 117 from Google Play) and grouped them into themes. Percentages are shares of the 79 negative reviews we themed, not of all reviews.
How to cancel, step by step
- 1iPhone or iPad: Settings, then your name, then Subscriptions.
- 2Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
- 3Web billing (if you subscribed on the app's own site): cancel from your account settings there, not the app stores.
- 4Already deleted the app? The subscription keeps billing until you cancel it in one of the places above.
The complaint themes behind that answer
- paywall restrictions15 of 79 (19%)
- buggy and confusing19 of 79 (24%)
- poor video editing12 of 79 (15%)
- AI tools are useless9 of 79 (11%)
- download issues8 of 79 (10%)
The app receives overwhelmingly positive feedback for its usefulness and design, though some users report frustration with bugs, paywalls and AI features.
What the users who like it say
- useful tool
- great for presentations
- easy to use
- good design
- free features
- excellent app
- lovely to use
- canvas is good
What the stores say
- App Store: 4.9★ (3,457,606 ratings)
- Google Play: 4.8★ (26,238,418 ratings), 500,000,000+ installs
Questions people also ask
- What do users complain about most in Canva: AI Video & Photo Editor?
- Across 500 recent reviews we read on 23 July 2026, the most common complaint is "buggy and confusing", which appears in 24% of the 79 negative reviews (19 of them). The next most common are "paywall restrictions" and "poor video editing".
- Is Canva: AI Video & Photo Editor worth downloading?
- Of the 500 recent reviews we read, 380 were positive and 79 negative. Users most often praise "useful tool" and "great for presentations". The main thing to weigh is "buggy and confusing", the most common complaint.
- What do people like about Canva: AI Video & Photo Editor?
- The most common praise themes in the reviews we read are "useful tool", "great for presentations", "easy to use", "good design", "free features".
- Canva: AI Video & Photo Editor rating: App Store vs Google Play
- Canva: AI Video & Photo Editor holds 4.88 on the App Store (3.457.606 ratings) and 4.772 on Google Play (26.238.418 ratings). These are the stores' own public figures.
- How many Canva: AI Video & Photo Editor reviews did you analyze, and when?
- We read 500 of the most recent Canva: AI Video & Photo Editor reviews on 23 July 2026: 383 from the App Store and 117 from Google Play, pooled across multiple country storefronts. Every percentage on this page is counted from those reviews.
How we got these numbers
We read 500 public Canva: AI Video & Photo Editor reviews (383 App Store, 117 Google Play) and grouped them into themes. Percentages are shares of the 79negative reviews we themed, not of all reviews, and not a verdict on the app. Ratings and install ranges are the stores’ own public figures. Analysis run 2026-07-23.
Read the full Canva: AI Video & Photo Editor review breakdownMore about Canva: AI Video & Photo Editor
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